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We have temporarily paused our website subscription program while we upgrade our platform to bring you a better shopping experience that is more convenient, efficient, and personalised. We apprecia...

Biona Rewards is our way of showing appreciation to our valued customers by offering exclusive rewards, discounts and benefits for your continued support.

*T&Cs: Offer valid until 30th November 2025 or while stocks last. Discounts and free gifts are automatically applied at checkout. Please note, the complimentary gifts and discounted oils have short...

You can reach us by phone at +44 (0)20 3941 3628 or by email at info@biona.co.uk.Our chatbot is available 24/7 to assist with any queries, while our team is here to help during business hours, Mond...

While we do not have a centralised database of stockists, many organic and health food stores carry various items from our range. Alternatively, you can order directly from the Biona website, where...

Our Biona Coconut Milk is 100% natural, without any preservatives or stabilisers. It can be sensitive to temperature changes, leading to separation and solidification. Variations in texture between...

Larger orders may be split into multiple parcels and loaded onto the van at different times, resulting in staggered delivery. We recommend checking your tracking number on the DPD Local website so ...

We can confirm that our Raw Organic Apple Cider Vinegar with the Mother is 100% undiluted and it has an acidity level of 5%.

We can confirm that all our Raw Organic Honey is cold-extracted. This means that, during extraction, the honeycomb temperature does not exceed that of the beehive, which the bees naturally maintain...

We can confirm that our Raw Organic Pure Blossom Honey contains no added sugar. It is 100% pure honey, verified through rigorous analytical testing.