What if I'm not at home when my order arrives?

Due to current circumstances DPD are offering contactless delivery only (therefore no signature will be requested). If you are not available to take the delivery of your order, a card will be left notifying you that our courier has attempted delivery. Please note that DPD introduced a new policy in 2021 whereby if delivering to a residential address and the recipient is not home, parcels are instead left at a local DPD PickUp shop. This allows you to still receive your parcel on the expected day, whilst also reducing carbon emissions associated with redelivery attempts. Please enter your mobile number and email address on your account and our courier's will send you the tracking information for your order by text or email.