Nasreen

To submit a review, simply navigate to the product page of the item you would like to review. Click on the "Add a Review" button, and you'll be guided through the process of sharing your thoughts a...

Due to current circumstances DPD are offering contactless delivery only (therefore no signature will be requested). If you are not available to take the delivery of your order, a card will be left ...

After you have received your goods, you can return any item to us for a refund, as long as it is unused and returned in the original packaging within 7 days of receipt of your goods and you have no...

We are sorry to hear that you are not satisfied with your order. Please contact us via info@biona.co.uk and our customer care team will be happy to assist.

Unfortunately, we’re unable to offer deliveries outside the UK at this time. However, our customer service team will be happy to advise you on online distributors that may offer international shipp...

All of our deliveries are sent from our contract depot in Kent. All deliveries will be sent by courier with DPD or Parcel Force. 

Once your order has been confirmed, it will be shipped automatically and cannot be changed or cancelled. If you have any queries or issues, please do get in touch with us at info@biona.co.uk

You will receive an email once your order has been dispatched, containing a tracking number and a link to view delivery details.

Standard delivery time is 3-5 working days. We are unable to offer next day delivery services at present.

Delivery Prices:UK Mainland:£8.95 delivery for orders under £25.£4.95 delivery for orders between £25-£49.99.£3.95 delivery for orders between £50-£69.99.£1.95 for orders over £70 in England.Northe...